Monday, 13 April 2015

Telemarketing: A Necessity For Small Business Owners And Why

One of the biggest challenges for small businesses is to accomplish their high sales aspirations with a limited marketing budget. Small businesses can’t afford big promotional campaigns to inform their prospective clients about their new products and services. In this delicate situation, the use of a telemarketing team can be quite helpful. The telemarketing team can find targeted customers and make them aware of new products and services. There are several providers of telemarketing phone lists in the USA who abide by the Do-Not-Call Registry Act of 2003. This ensures that there won’t be any legal goof-ups for them or you down the road.

Marketing experts observe that telemarketing is inexpensive and one of the most cost effective marketing strategies for increasing sales and delivering superior customer service. They encourage small businesses to embrace telemarketing business leads.

Benefits of Telemarketing Services for Small Businesses
  • One can get direct feedback from prospective and existing clients
  • It is the only advertising tool that instantly yields a result
  • It does not require frequent travel, so small businesses can save time and money
  • It helps small businesses expand their sales territory
  • It also helps small businesses take a small and authentic survey of their clients, which ultimately provides better market insight in real time
In-house or Outsourced Telemarketing Services
Many small businesses just want to focus on their core business. They don’t want to be involved in other activities. According to telemarketing experts, an in-house team of telemarketers is necessary if the products or services require extensive technical information. On the other hand, outsourcing helps those businesses that require around-the-clock coverage to support ad campaigns or a seasonal marketing program.

Legal Tidbits about Telemarketing for Small Businesses
Of late, governments in many countries have regulated the telemarketing industry by enforcing strict laws. The idea is to completely bar unethical and irritating practices like “robo-calling”, the practice of making thousands of automated calls with pre-recorded messages to any and every one. Experts suggest that with in-depth market research and a quality telemarketing phone lists, telemarketing companies can avoid all types of legal troubles.

For a better understanding, one may contact the U.S. Small Business Administration and learn more about the Do-Not-Call Registry Act of 2003 and the Telephone Consumer Protection Act of 1991. The administration also provides business licenses and permits. Political parties and non-profit organizations are not covered under these laws. If companies are calling their existing clients they also do not fall under these laws.

A common understanding about telemarketing is that for every hundred calls you will get at least ten receptive listeners and maybe one sale. The bottom line is that small businesses stand to lose nothing but gain everything from this inexpensive marketing tool, and it has shown encouraging results for businesses worldwide.

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Thursday, 2 April 2015

The Significance Of Using Professionally-Generated Telemarketing Leads

Telephone lists can easily be purchased on the Internet. Search online and you will learn that there now exist many professional phone list providers who sell telephone list to their customers. In a business, you have to make national and local calls so that you can contact consumers as well as other businesses. Whatever your need, you should probably be provided with the leads that you are looking for. The call lists that are sold online are for businesses that are interested in increasing their revenue and finding new clients.

Those interested in using telemarketing leads know well that one of the best ways to connect with one's prospective customers is to reach out to them over the phone. We are living in a digital age, but no matter how many technological breakthroughs mankind witnesses, verbal communication will continue to hold its own.

So if you have decided that you are going to buy a phone list from a professional phone list provider, you should try to look for someone who offers their services at reasonable rates. But how will you figure out whether you have actually got a good deal? You can come to this conclusion when you are given access to thousands of contacts for a single payment. For those of who don’t know, these kinds of offers are now readily available on the Internet. You won't have to pay any hidden costs or monthly fees, and your list will be completely yours.

Your targeted customers are going to determine the kind of phone list that you will eventually buy from your phone list provider. If getting across to other businesses is what you have on your radar, you can buy business telemarketing list, which will consist of the names of different businesses together with their addresses, contact numbers, descriptions, and codes. Through residence lists, you may try to contact the different residences of any one locality.

Those who sell telemarketing leads are also known to provide their customers with dialer software. With telemarketing software, you can put your leads to use in the most appropriate way, and you can consider yourself extremely lucky if you succeed in getting a sizeable discount on your phone lists, as this normally happens when you buy both phone lists and dialer software together.
When you get a business telemarketing list, you will get to know the physical locations of businesses that you can use to effectively to launch mailing campaigns.

Wednesday, 1 April 2015

Making The Most Of B2B Telemarketing: A Brief Guide

Most of us have learned to hate telemarketing, as it is annoying to hear a person on the other side reciting a script unsolicited. This is not a good way to earn new customers or even continue a business, and it may even damage the goodwill of the company.

What B2B Telemarketing is All About
Telemarketing is one of the most valuable marketing channels for businesses. Having said so, making random calls to people isn't a good approach and might not get you a high ROI. A strategic and well-planned approach is the key to success of a B2B telemarketing campaign. Let's look at the factors that can help a business run a successful B2B telemarketing campaign.

In-house Team
When a business outsources the telemarketing campaign to a third-party, there are chances that it can result in a complete failure or might not achieve the desired goals. A well-coordinated telemarketing campaign, integrated with the strategic plan of the organization, can get more revenue.

Bridging the Gap
A telemarketing campaign can't be conducted on the silo of sales or marketing department, as both are focused on short-term goals. A telemarketing expert needs to look at the bigger picture and target improving its reputation with the customer along with making a sale.

Hiring the Right People
Telecallers are the face of your business and therefore they need to be smart and efficient enough to handle all types of clients in the right way. Besides being fluent in the language, they should have a thorough knowledge of what the products/services are they deal with and what the company is all about. Hire intelligent people and give them the right training.

Measuring the Results
A pile of leads isn't the only criteria to judge the success of a telemarketing campaign. You always need to consider ROI as an important factor to figure out if the telemarketing measures that you took were successful and what all you need to take care of when running a campaign next time.

Business Telemarketing Lists
A major portion of the credit for the success of the telemarketing campaign goes to the list that the telecallers refer to while making the calls. Picking up contact numbers from a directory and randomly calling people means you are heading in the wrong direction and wasting time as well as resources. It is always better to create a list of the audience you want to target the products/services to. Preparing a Telemarketing Data is a time consuming and long process that requires lot of data, so it is advised that businesses seek the help of a third party to get lists prepared. You need to ensure that you are working with a reputable business telemarketing lists provider.

Conclusion
In the end, remember that building relationships is the basis of any telemarketing campaign. It is a slow and gradual process that can generate great ROI if done strategically.


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